Flores Agency

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Where do customers most often buy flowers: online or offline?

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Where do customers most often buy flowers: online or offline?

Which sales channel is your current leader?

Offline point

Online orders via website or app

Social networks (Instagram, VK, etc.)

Marketplaces

What method of attracting clients online works best for you?

Targeted advertising

Social media promotion

Contextual advertising (Yandex, Google)

Word of mouth and repeat customers

What percentage of your customers make impulse purchases offline?

More than 50%

20–50%

Less than 20%

What are the most common problems in online sales?

Logistics and delivery

Working with photos and client expectations

Difficulties with payment

Quality and freshness of flowers upon receipt

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What advantages do you see in an offline point?

Live communication with the client

Spontaneous purchases

Fewer returns/complaints

An opportunity to show the freshness of flowers

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In the next 2-3 years, you plan to develop…

Online only

Offline only

Both directions are parallel

I haven't decided yet

Your contact details

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Telephone:**

Email:*

Company:

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Thank you for your responses!

Flores Agency is engaged in market research of the floral market. Research and analysis is our specialty. We are always aware of all news and changes and are ready to share this information with you!

FN FUSION B.V., P.F. von Sieboldlaan 1, 1431KG Aalsmeer, Netherlands
+31625443339
info@flores.agency

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